The hospitality industry is currently facing stagnation due to high labor costs and significant employee turnover. Training new employees can be highly overwhelming, leading to excessive energy being spent on issues that could be addressed more effectively. This high turnover, paired with the challenges of training new staff, drains resources and negatively impacts guest satisfaction.
The solution lies in technology.
Software can eliminate the need for:- Reception staff
- Accountants
- Reservation Teams
- Marketing teams
- Revenue management teams
- Human resources teams
- IT teams
The software should be user-friendly, requiring no more than 1 to 3 hours of training, and it must integrate functions for multiple departments.
As an accomplished hotelier with over 15 years of experience in the hospitality industry, I have managed several hotels, overseen pre-opening processes, and revitalized underperforming properties. After working with various hotel management software, I noticed that most branded solutions lack responsiveness to emerging challenges.
This realization led me to found MEDIATOR, the first Georgian hotel management software designed to drive transformation in the industry.
Unified hotel operations in one software is the future