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Successful Businesses Run with MEDIATOR

Introducing MEDIATOR, an online hotel management system that gives General Managers control over daily operations. This user-friendly platform handles billing quickly and accurately, boosting customer satisfaction by improving service delivery.

MEDIATOR simplifies arrivals and departures with easy self-check-in and check-out options, enhancing reception and housekeeping efficiency while lowering labor costs.

The system also features strong analytical tools for planning and decision-making. General Managers can create various performance reports effortlessly. With effective task management, the team stays organized and productive, leading to an excellent guest experience. Embrace the future of hotel management with MEDIATOR!

Moreover, MEDIATOR is equipped with powerful analytical tools that elevate planning and decision-making. General Managers can effortlessly generate a wide array of insightful reports, providing a clearer picture of hotel performance metrics. Coupled with innovative task management features, the team is empowered to stay organized, focused, and productive, ultimately delivering an exceptional guest experience that sets your hotel apart. Embrace the future of hotel management with MEDIATOR and watch your operations thrive!

Embrace the potential of small hotels with fewer than 50 rooms. With MEDIATOR's self check-in and check-out system and self-billing management process, you can dramatically reduce labor costs. Imagine a world without a reception team, turnover, or the burden of staff training—transforming your hotel's operations. Experience the remarkable journey towards profitability in just days, as every cent counts and every decision leads to success.

Are you a hotel owner with multiple properties? Streamline your management with MEDIATOR, the ultimate solution for overseeing several hotels in one convenient platform.

Experience effortless navigation and efficiency as you manage all your hotels without the hassle of switching between tabs or browsers. Elevate your business operations today with MEDIATOR!

FEATURES

See what your hotel can achieve with the right hotel management software.
Our powerful platform is easy to use, secure, and built for success.

Hotel Front Desk

Imagine a user-friendly dashboard that empowers your staff to effortlessly track reservations, manage guest billing and payments, and access vital guest information—all at their fingertips.

Additionally, our system allows for effective management and tracking of daily tasks, significantly elevating guest service and boosting operational efficiency. Elevate your hotel experience and delight your guests with our innovative solutions!

ARRIVALS

Information about
Arrivals Features

DEPARTURES

Information about
Arrivals Features

IN-HOUSE

Information about
Arrivals Features

ALL BOOKINGS

Information about
Arrivals Features

Housekeeping

The Housekeeping module is essential for managers who want to streamline the room cleaning process and enhance operational efficiency. With this powerful tool, you can easily assign tasks to your housekeepers and keep track of their progress in real-time.

Plus, it empowers your maids to update room statuses right from their mobile devices, ensuring seamless communication and prompt service. Transform your housekeeping operations and elevate guest satisfaction with this innovative solution!

Status change

Print Report

Filter

Guest Identification

Self-Service Kiosk

Introducing the MEDIATOR Kiosk for Seamless Self-Check-In and Self-Check-Out Embrace the future of hospitality with New Era's MEDIATOR Kiosk, designed to provide a fully automated self-service experience. Our kiosk empowers guests to check in, check out, make payments, and receive their room keys—all on their own.

Say goodbye to long lines, repetitive questions, and cumbersome paperwork at the reception desk. Most importantly, the MEDIATOR Kiosk not only elevates guest satisfaction but also significantly reduces labor costs, allowing you to invest those savings back into enhancing your services. Transform your guest experience and optimize your operations with the MEDIATOR Kiosk today!

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CHECK-IN

Self check-in
avoid long lines, repetitive questions

CHECK-OUT

To Check out
No need Reception anymore

PAYMENT

Used item from the mini bar?
Pay on your own

INDEPENDENCE

Used item from the mini bar?
Pay on your own

CALENDAR MANAGEMENT

Unlock the full potential of your reservation management with the MEDIATOR Calendar! Empower your Reception team to effortlessly oversee all bookings from a single intuitive page.

With features that streamline room changes, check-ins, check-outs, item postings, and payments—all while enabling quick reservation searches—efficiency and customer satisfaction are just a click away. Transform your scheduling process and elevate your service today!

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CHECK-IN

Information about
Arrivals Features

CHECK-OUT

Information about
Departures Features

POSTING

Billing management
Features

PAYMENTS

Managing payments
Features

Task Management

In Hotel Operations, Effective task management is crucial in hotel operations, necessitating the maintenance, assignment, and tracking of various tasks.

The Task Management Tool facilitates this process by enabling users to create tasks, assign them, and monitor their completion with ease. Upon the creation and assignment of tasks, the tool autonomously transmits notifications to the designated individuals. This automation obviates the need for follow-up calls, thereby promoting a seamless and efficient workflow.

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